Terms of service

Terms of Service

Last updated: July 20, 2025

Welcome to SquatchFam™. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve:

  • Transmissions over various networks

  • Changes to conform to technical requirements of connecting systems

Credit card information is always encrypted during transfer over networks.

2. Products & Orders

All products are made to order. We do our best to accurately display item descriptions, images, and pricing. However, we reserve the right to:

  • Correct any errors

  • Cancel or refuse orders for any reason, including pricing or availability errors

You agree to provide current, complete, and accurate purchase and account information.

3. Returns & Refunds

Due to the made-to-order nature of our products, we do not accept returns or offer refunds for buyer’s remorse or general dissatisfaction.

We will offer replacements or refunds only in the case of:

  • Damaged items

  • Incorrect fulfillment (wrong item, size, or color)

To initiate a claim, contact us at support@squatchfam.com within 14 days of delivery.

Full return & refund details: [Insert link to your Refund Policy page]

4. Third-Party Tools & Services

We may provide access to third-party tools or services (e.g., Shopify, Printify) over which we neither monitor nor control. Use them at your own discretion.

5. Intellectual Property

All content on this site — including logos, images, and product designs — is the property of SquatchFam™ and Fey Enterprises LLC. Unauthorized use is prohibited.

6. User Conduct

You agree not to use the site:

  • For unlawful purposes

  • To solicit others to perform illegal acts

  • To infringe on our intellectual property

  • To spam, phish, or interfere with the security features of the site

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States.

8. Contact Information

Questions about the Terms of Service should be sent to:
📬 support@squatchfam.com